Alpha Technologies XM2, XM2-HV, XM2-HP - Manual (Page 86)

7.0 Return and Repair Information
In the event you need to return the Intelligent CableUPS.to Alpha Technologies for service, a Return
Material Authorization (RMA) form must accompany the unit. The form can be found at Alpha’s Web
site (www.alpha.com/rma). Follow the instructions contained in the form to obtain an RMA. Once an
RMA number has been issued, pack the unit per instructions and return to the service center assigned
by Alpha Technologies. Or, if preferred, contact Alpha Technologies at (800) 322-5742 for assistance.
Any information pertaining to the nature of the power supply failure or problem, along with a copy of
the power supply’s maintenance log, should be included with the returned power supply.
NOTE:
86 017-805-B0-010 Rev. K2