HP Color LaserJet 4730 Multifunction Printer series - Manual (Page 329)

Media damage (wrinkles,
curl, creases, tears)
● Make sure that the
operation and location
requirements of the MFP
are met.
● Make sure to use
supported media.
● Make sure that the
media is loaded
correctly.
● Make sure that the
media type and size for
the tray are set correctly
in the control panel for
the media that you are
using.
● Make sure that the
media you are using
does not have any
wrinkles or dents from
handling, and that the
media is not
contaminated with
visible fingerprints or
other foreign
substances.
● Make sure that the
following supplies are
seated correctly:
● fuser
● transfer belt
● Inspect the jam areas
and remove any
undetected jammed or
torn media.
Specks or stray toner
● Make sure that the
operation and location
requirements of the MFP
are met.
● Make sure to use
supported media.
● Make sure that the
media type and size for
the tray are set correctly
in the control panel for
the media that you are
using.
● Calibrate the MFP.
● Print the Print Quality
Troubleshooting Pages
(see
Calibrating the
MFP ) and follow the
diagnostic procedure
listed on the first page to
help isolate the defect to
a particular component.
Skewed, stretched, or off-
center page
● Make sure that the
operation and location
requirements of the MFP
are met.
● Make sure to use
supported media.
● Make sure that the
media is loaded
correctly.
● For problems with page
skew, turn over the stack
of media and rotate the
stack 180 degrees.
Table 12-6 Defects that can occur during printing (continued)
ENWW Correcting print quality and copy quality problems 309