Resolving recommend issues -45, 3 resolving recommend issues – Konica Minolta Printgroove User Manual

Page 116

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Printgroove POD Queue Tools

5

Printgroove POD Queue

5-45

5.3.3

Resolving Recommend Issues

Printer and Cluster header rows use color-coding to indicate the level of sup-
port each provides for the selected print job. There are four levels of support:

-

Green: Perfect Match: all required Job Ticket criteria are supported by

the printer or by all printers in a Cluster.

-

Yellow: Job can be printed but the printer (or one or more of the printers

in a Cluster) require attention.

-

Red:

Job cannot be printed until constraints are resolved.

-

Gray:

Job cannot be printed.

The following options may be employed to resolve Gray, Red and Yellow rec-
ommends.

1

Gray Recommend

The printer (or one or more printers in a Cluster) does not currently
support a basic setting (Color Intent, Paper Size, Paper Weight,
Paper Type or Layout). The job cannot be printed. Double-click on
any gray printer or Cluster’s header row in the Lower panel. If this
type of situation exists, a tool tip message provides information
about the unsupported settings. If the print job allows, you may
modify these settings using the Job Ticket Editor to resolve the
gray recommend.

2

Red Recommend (Job
Ticket Constraint)

The Job Ticket contains an internal conflict. Double-click on any
red printer or Cluster’s header row in the Lower panel. If this type
of situation exists, a tool tip message provides information about
the conflicting settings. You must modify these settings using the
Job Ticket Editor to resolve the red recommend.

3

Red Recommend
(Printer Constraint)

The printer (or one or more printers in a Cluster) do not currently
support one or more of the Job Ticket’s settings. Double-click on
any red printer or Cluster’s header row in the Lower panel. If this
type of situation exists, a tool tip message provides information
about the unsupported settings. (By default, tool tips only remain
open for five seconds.) You may ignore these unsupported set-
tings and print the job. If the print job allows, you may modify these
settings using the Job Ticket Editor, to resolve the red recom-
mend. If it is a finishing option, you may process the job and com-
plete the finishing option off-line. Any setting that is not supported
by a printer is noted on the print job’s Banner page if you choose
to print the job.

4

Red Recommend (PM
Count)

The printer (or one or more printers in a Cluster) cannot process the
job without exceeding the printer’s PM Count. Double-click on any
red printer or Cluster’s header row in the Lower panel. If this type
of situation exists, a tool tip message provides information about
the printer’s PM Count. Please check with your System Adminis-
trator.

5

Yellow Recommend
(Paper Size or Paper
Type)

The printer (or one or more printers in a Cluster) does not currently
have the correct Paper Size and/or Paper Type. If required, expand
the printer’s header row in the Lower panel. The current Paper Siz-
es and Paper Types are noted. Change the paper at the printer or,
if the print job allows, you may modify these settings using the Job
Ticket Editor.

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