Konica Minolta Printgroove - Manual (Page 170)

Using Printgroove POD Queue 6
Printgroove POD Queue 6-4
When the [Check Job] column reads [Yes], one (or more) of the following
three conditions exist: [No File Attached], [Multiple Files Attached], [Non-
Supported Settings Detected]. These conditions should be resolved before
the print job is processed. Instructions for handling each case follow.
1. No File Attached
If no PDF file is attached to the Job Ticket, there is nothing to send to a print-
er. However, a copy job may be intentionally submitted without a document
attached. If this is the case, Printgroove POD Queue is simply a place to store
the Job Ticket settings and manually track the job.
To verify if the job is intentionally without a PDF file or if the PDF file is re-
quired but missing, follow this procedure:
1
Select the job and double-click it to open the Job Ticket Editor.
2
Click the [Job Settings] button then select the [Job Details] sub-menu.
3
In the main display panel, check the [Print Document], [Attached PDF
Files] and [All Attached Files] fields. If all are blank, no document is at-
tached to the job ticket. You must determine if this is intentional or ac-
cidental.
4
Select the [Notes] sub-menu. In the main display panel, read the
[Notes].
– If the job was intentionally submitted without a document, it should
be noted here.
– If the job was intentionally submitted without a document, click the
[Cancel] button to close the Job Ticket Editor and process the job
manually. (For details about processing these types of jobs, please
see “Manual Completion” on page 6-11.)
– If the job was accidentally submitted without a document, and
Printgroove POD Guide is active, proceed to Steps 5 - 6.
– If the job was accidentally submitted without a document, and
Printgroove POD Guide is not active, proceed to Steps 7 - 14.
– If Printgroove POD Guide is Active
5
and the job was submitted through this module, click the [Add] button
on the Notes page and add a notation, explaining the situation. Click
[Save] to close the Job Ticket Editor.
6
Click the job to select it. Right-click and select [Reject] from the drop-
down menu. The print job and your Notes are sent back to Printgroove
POD Guide.
– If Printgroove POD Guide is NOT Active