Troubleshooting a hard drive – Dell PowerEdge C6145 User Manual

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Troubleshooting Your System


memory module in the first DIMM socket with a module of the same
type and capacity. See "Installing the Memory Modules" on page 167.

15 Install the system-board assembly. See "Removing a System-Board

Assembly" on page 115.

16 Reconnect the system to its electrical outlet, and turn on the system

and attached peripherals.

17 As the system boots, observe any error message that appears and the

diagnostic indicators on the front of the system.

18 If the memory problem is still indicated, repeat step 11 through step 17

for each memory module installed.
If the problem persists after all memory modules have been checked,
see "Getting Help" on page 246.

Troubleshooting a Hard Drive

CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came with
the product.

CAUTION: This troubleshooting procedure can destroy data stored on the hard
drive. Before you proceed, back up all files on the hard drive.

1 If your system has a RAID controller and your hard drives are

configured in a RAID array, perform the following steps:

a. Restart the system and enter the host adapter configuration utility

program by pressing <Ctrl><H> for a RAID controller or
<Ctrl><C> for a SAS controller.
See the documentation supplied with the host adapter for
information about the configuration utility.

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