FaxBack NET SatisFAXtion 9.0 - Fax Server Manual User Manual

Page 151

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during send or receive or a +FHNG code was greater than 255. Error type: NON_RETRYABLE. 

 

1620 Busy: A busy tone was detected. Error type: BUSY. 

 

1621 No dial tone: By default, the modem will listen for dial tone before trying to place an outbound

 

 

 

 

 

 

 

 

 

 

 

 

 

 

   

 

 

 

call. The most common cause of this error is not having a working phone line plugged into this port. If

 

 

 

 

   

 

   

 

   

 

 

 

 

 

 

   

the phone lines do not provide dial tone, the modem must be configured to not detect dial tone before

 

 

 

 

 

 

 

 

 

 

 

 

   

 

 

 

 

 

dialing (see dial_progress_mode). Error type: NO_DIAL_TONE. 

 

1622 Modem did not detect fax device on answering side: Call was not answered by a fax. Error

 

 

 

 

 

 

 

 

 

 

 

 

 

     

 

 

type: NO_ANSWER. 

 

1623 Modem did not detect fax device on answering side: The driver received something other

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

than +FCON from the modem upon answering the line. Error type: NON_RETRYABLE. 

 

1624 No answer: No response from modem during answer for receive. Error type: NON_RETRYABLE. 

 

1625 Call hung up before fax was complete: The modem returned a NO CARRIER while sending.

 

 

 

 

 

 

 

 

 

 

   

 

 

 

 

Error type: RETRYABLE. 

 

1624 No Answer, remote device did not respond to handshake: The call connected but the

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

remote device failed to respond to repeated attempts to handshake. The timer is 35 seconds. Error

 

 

   

   

 

   

 

 

   

 

 

 

type: NON_RETRYABLE. 

 

1626 Modem aborted the fax: The modem returned an +FHNG:0 even though the fax was not

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

complete. Error type: RETRYABLE. 

 

 

4.1.4 Brooktrout Driver 

 
 

4.1.5 Serial Modem Driver 

10785 Windows serial device name unknown: Cannot access the configured modem. Check that

 

 

 

 

 

 

 

 

 

 

 

 

 

no other application is using the modem. 

 

10786 The serial device is in use by another program: Cannot access the configured modem.

 

 

 

   

 

 

 

 

 

 

 

 

 

 

Check that no other application is using the modem. 

 
 

4.1.6 27951–28027: IPFax Driver 

27951 Bad open ring 0 / kernel mode driver: There is another instance of the IPFax driver already

 

 

 

     

 

 

 

   

 

   

 

 

 

 

loaded, or the Windows account attempting to load the driver does not have Administrative permissions. 

 

27969 Send collided with receive: An outbound port was allocated just as the port began to receive

 

 

 

 

 

 

 

 

 

 

   

 

 

   

 

a call. Error type: BUSY. 

 

27975 WsaSendTo error: The gateway address is not a valid IP address. Error type:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

NON_RETRYABLE. 

 

27976 SIP Invite sent 7 times with no response: The gateway did not respond to SIP Invite

 

 

 

   

 

 

 

 

 

 

 

 

   

 

 

requests. Check the configured gateway IP address, and any firewall in between. Error type:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

RETRYABLE. 

 

27977 Timeout waiting for invite final response: Call was not answered in the configured time

 

 

 

 

 

 

 

 

 

 

   

 

 

 

period. Error type: NO_ANSWER. 

 

27978 Unknown SIP response code: Received nonstandard SIP code from media gateway. See

 

 

 

 

 

 

 

 

 

 

 

 

 

extended error code. Error type: RETRYABLE. 

 

27979 Timeout waiting for reinvite to fax: The call connected, but the gateway failed to send a

 

 

 

 

 

 

 

 

 

 

 

 

 

   

   

reinvite for T.38 either because there were no fax tones detected on the remote side or because the

 

 

 

 

 

 

 

 

 

 

 

 

 

 

   

 

 

gateway does not support T.38. Error type: RETRYABLE. 

27980 Timeout waiting for ACK of OK for reinvite to fax: Media gateway incompatibility or severe

 

 

 

 

   

 

 

   

 

 

 

   

 

network issues. Error type: RETRYABLE. 

Proprietary FaxBack, Inc. 2014

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