FaxBack NET SatisFAXtion 9.0 - Fax Server Manual - Manual (Page 47)

Brooktrout Fax Cards
Any Brooktrout analog (loopstart) fax card is capable of routing on Line or DTMF. These cards
must use DTMF Setup to enable DTMF digit capture on these cards.
Any Brooktrout DID fax card is capable of routing on DNIS. No additional configuration is
necessary.
Brooktrout T1/PRI cards are capable of routing on DNIS. No additional configuration is
necessary.
Eicon Diva Server
Eicon Diva Servers are capable of routing on DNIS from the T1 or PRI.
Mainpine RockForce / IQ Express
Any MainPine analog fax card is capable of routing on Line or DTMF. These cards must use DTMF
Setup to enable DTMF digit capture on these cards.
Any T1 or PRI Equipment / Any Other VoIP Equipment
DNIS is normally captured and can be used to route faxes. No additional configuration is
necessary.
2.5.1.8 Enabling DTMF Collection
Each type of fax device has its own method for enabling DTMF collection. Refer to the section specific to
your device.
AudioCodes MediaPack MP­114 / MP­118
In order to enable DTMF collection for AudioCodes MediaPack gateways, a simple configuration
change must be made.
Log in to the MediaPack’s web interface. The default user name is “Admin” and password is
“Admin.” The administrator may have changed these defaults.
Navigate to Protocol Management ⇨ Endpoint Settings ⇨ Automatic Dialing
Change the Auto Dial Status for all ports to “Hotline.”
Click Submit.
Be sure to click the Burn button at the top of the page to make the changes permanent.
When the MediaPack receives a call it will now play a second dial tone. The PBX or phone switch
will deliver DTMF tones, and the call will ring through to the fax server. If you make this change,
and hear dial tone after you call a fax extension, then the PBX is not delivering DTMF.
Dialogic Brooktrout Fax Cards
Use the DTMF Setup utility to enable DTMF collection. DTMF Setup can be found in Start ⇨
Programs ⇨ NET SatisFAXtion ⇨ Extended Server Settings. Click Fax Port Settings, then Launch
DTMF Setup.
Dialogic Eicon Diva Server
Each port’s init_string in the Class1 registry must have #CID=5 appended.
Mainpine Rockforce / IQ Express
Use the DTMF Setup utility to enable DTMF collection. DTMF Setup can be found in Start ⇨
Programs ⇨ NET SatisFAXtion ⇨ Extended Server Settings. Click Fax Port Settings, then Launch
DTMF Setup.
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