FaxBack NET SatisFAXtion 9.0 - Fax Server Manual User Manual
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AudioCodes MediaPack MP114 or MP118 Gateway
Run ReDetect Fax Devices from the Start menu. Select the AudioCodes VoIP Gateways option
to automatically configure the MediaPack gateway. Please refer to NET SatisFAXtion MediaPack
AudioCodes or Cisco Media Gateway On Local Subnet
Run ReDetect Fax Devices from the Start menu. Select the AudioCodes VoIP Gateways option if
you will be connecting to an AudioCodes media gateway or under Alternate Fax Devices select IP
Fax (T.38) VoIP Gateways for a Cisco media gateway.
By default, ReDetect Fax Devices will attempt to locate the media gateway on the local subnet
via Simple Network Management Protocol (SNMP) broadcast and Cisco Discovery Protocol (CDP).
This technique is sufficient to find AudioCodes and Cisco media gateways on the local subnet.
Note that it will also detect other Cisco network devices that may not be VoIP media gateways.
Other Media Gateway or Gateway Not On Local Subnet
If your media gateway is not on the local subnet or it is not a AudioCodes or a Cisco device, click
on the Show Advanced Settings link to enable manual configuration. For gateways that do not
require proxy authentication or registration, simply enter the IP address of the media gateway.
If you require proxy authentication and registration, choose the radio option through this SIP
proxy/server. Enter the remote IP address of the SIP device and fill in the required username
and password. Usually AoR will be the same as the user name. It will be used in the SIP
REGISTER messages as the part of the From URI before the @.
If you only require proxy authentication but not registration, uncheck the SIP registrar logon
same as SIP proxy/server checkbox and clear all values from Registrar, User name, Password
and AoR.
Please note that the media gateway must support SIP and T.38 protocols, and must initiate
T.38 on detection of fax tone for outbound faxes (for inbound faxes, NET SatisFAXtion will
initiate T.38).
SIP Trunk Provider
If you are using a SIP provider, click on the Show Advanced Settings link to enable manual
configuration. For providers that do not require authentication or registration (i.e. they use IP
authentication), simply enter the IP address specified by the provider.
If you require authentication and registration, choose the radio option through this
⇨ SIP
proxy/server. Enter the remote IP address specified by the provider and fill in the required
username and password. Usually AoR will be the same as the username. It will be used in the
SIP REGISTER messages as the part of the From URI before the @.
Please note that the provider must support SIP and T.38 protocols, and must initiate T.38 on
detection of fax tone for outbound faxes (for inbound faxes, NET SatisFAXtion will initiate T.38).
2.2.2.3 Using Multiple VoIP Gateways
NET SatisFAXtion will answer all calls sent to it, so there is no additional configuration necessary to
receive calls from multiple gateways.
To use multiple gateways to send calls, some additional registry configuration is required.
2.2.2.4 Fax Server with Multiple Network Interface Cards
A fax server with multiple network interface cards (NICs) presents a special problem. All SIP
communication will use the IP address of the first adapter in the binding order. To check the binding
order, open the Control Panel
⇨ Network Connections folder. Click the Advanced ⇨ Advanced Settings
menu. All the network connections on the server will be listed here. Move the connection that that
should be used to the top of the list.
Alternately, you can manually override the IP address used by going to the ‘Change Server Settings’
utility, Start
⇨ Programs ⇨ NET SatisFAXtion ⇨ Change Server Settings. Click the ‘Fax Hardware’
button, select a port, click Advanced, then More Settings.
Make sure the IP address you enter is valid for this server. If using a domain name, make sure the
name resolves from the media gateway and the IP it resolves to is valid for this server.
Proprietary FaxBack, Inc. 2014
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