FaxBack NET SatisFAXtion 9.0 - Fax Server Manual User Manual

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AudioCodes MediaPack MP­114 or MP­118 Gateway 

Run Re­Detect Fax Devices from the Start menu. Select the AudioCodes VoIP Gateways option

 

 

 

 

 

 

 

 

 

 

 

 

 

 

to automatically configure the MediaPack gateway. Please refer to NET SatisFAXtion MediaPack

 

 

 

 

 

 

 

   

 

 

 

Install online at 

faxback.com/docs

. 

 

AudioCodes or Cisco Media Gateway On Local Subnet 

Run Re­Detect Fax Devices from the Start menu. Select the AudioCodes VoIP Gateways option if

 

 

 

 

 

 

 

 

 

 

 

 

 

   

you will be connecting to an AudioCodes media gateway or under Alternate Fax Devices select IP

 

   

   

 

 

 

   

 

 

 

 

   

Fax (T.38VoIP Gateways for a Cisco media gateway. 

 

By default, Re­Detect Fax Devices will attempt to locate the media gateway on the local subnet

 

 

 

 

 

 

   

 

 

 

 

 

 

 

 

via Simple Network Management Protocol (SNMP) broadcast and Cisco Discovery Protocol (CDP).

 

 

 

 

 

 

 

 

 

 

 

 

This technique is sufficient to find AudioCodes and Cisco media gateways on the local subnet.

 

   

   

 

 

 

 

 

 

 

 

 

 

Note that it will also detect other Cisco network devices that may not be VoIP media gateways. 

 

Other Media Gateway or Gateway Not On Local Subnet 

If your media gateway is not on the local subnet or it is not a AudioCodes or a Cisco device, click

 

 

 

   

 

 

 

 

       

   

     

 

 

 

on the Show Advanced Settings link to enable manual configuration. For gateways that do not

 

 

 

 

 

   

 

 

 

 

 

 

 

 

require proxy authentication or registration, simply enter the IP address of the media gateway. 

 

If you require proxy authentication and registration, choose the radio option through this SIP

 

 

 

 

 

 

 

 

 

 

 

 

 

 

proxy/server. Enter the remote IP address of the SIP device and fill in the required username

 

 

 

   

   

 

 

 

     

 

 

 

and password. Usually AoR will be the same as the user name. It will be used in the SIP

 

 

 

 

 

 

 

 

 

 

 

   

 

 

   

 

 

REGISTER messages as the part of the From URI before the @. 

 

If you only require proxy authentication but not registration, uncheck the SIP registrar logon

 

 

 

 

 

 

 

 

 

 

 

 

 

 

same as SIP proxy/server checkbox and clear all values from Registrar, User name, Password

 

 

 

 

 

 

 

 

 

 

 

 

 

 

and AoR

 

Please note that the media gateway must support SIP and T.38 protocols, and must initiate

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

T.38 on detection of fax tone for outbound faxes (for inbound faxes, NET SatisFAXtion will

 

 

   

 

 

 

 

 

 

 

 

 

 

 

initiate T.38). 

 

SIP Trunk Provider 

If you are using a SIP provider, click on the Show Advanced Settings link to enable manual

 

 

 

   

 

 

 

 

 

 

 

 

   

 

 

configuration. For providers that do not require authentication or registration (i.e. they use IP

 

 

 

 

 

 

 

   

 

 

 

   

authentication), simply enter the IP address specified by the provider. 

 

If you require authentication and registration, choose the radio option through this

SIP

 

 

 

 

 

 

 

 

 

 

 

   

 

proxy/server. Enter the remote IP address specified by the provider and fill in the required

 

 

 

 

 

 

 

 

 

 

 

   

 

 

username and password. Usually AoR will be the same as the username. It will be used in the

 

 

 

 

 

 

 

 

   

 

   

 

 

   

 

SIP REGISTER messages as the part of the From URI before the @. 

 

Please note that the provider must support SIP and T.38 protocols, and must initiate T.38 on

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

detection of fax tone for outbound faxes (for inbound faxes, NET SatisFAXtion will initiate T.38). 

 

2.2.2.3 Using Multiple VoIP Gateways 
NET SatisFAXtion will answer all calls sent to it, so there is no additional configuration necessary to

 

 

 

 

 

 

     

 

   

 

 

 

   

receive calls from multiple gateways. 

 

To use multiple gateways to send calls, some additional registry configuration is required.  

 

2.2.2.4 Fax Server with Multiple Network Interface Cards 
A fax server with multiple network interface cards (NICs) presents a special problem. All SIP

 

 

 

 

 

 

 

 

 

   

 

 

 

 

communication will use the IP address of the first adapter in the binding order. To check the binding

 

 

 

   

   

 

 

   

 

 

 

 

 

 

 

order, open the Control Panel

⇨ Network Connections folder. Click the Advanced ⇨ Advanced Settings

 

 

 

 

   

 

 

 

 

 

   

 

 

menu. All the network connections on the server will be listed here. Move the connection that that

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

should be used to the top of the list. 

 

Alternately, you can manually override the IP address used by going to the ‘Change Server Settings’

 

 

 

 

 

   

 

 

 

   

 

 

 

 

utility, Start

⇨ Programs ⇨ NET SatisFAXtion ⇨ Change Server Settings. Click the ‘Fax Hardware’

 

   

   

 

   

 

 

 

 

 

 

 

button, select a port, click Advanced, then More Settings. 

 

Make sure the IP address you enter is valid for this server. If using a domain name, make sure the

 

 

   

 

 

   

 

 

 

   

   

 

 

 

 

 

name resolves from the media gateway and the IP it resolves to is valid for this server. 

 

Proprietary FaxBack, Inc. 2014

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