FaxBack NET SatisFAXtion 9.0 - Fax Server Manual User Manual
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2.2.3 Class 1/ Class 2
Most internal and external serial modems use the Class 1 or Class 2 command set.
2.2.3.1 Configuring NET SatisFAXtion to use a Class 1 or Class 2 device
NET SatisFAXtion can use most Class 1 or Class 2 fax modems to send and receive faxes. Class 1 or
Class 2 devices are initially configured in ReDetect Fax Devices. Ensure that the modem’s drivers are
already installed and Windows has detected them. Configured modems will be listed in Window’s Phone
and Modem Options control panel.
Modems cannot be shared between applications, so ensure that no other telephony application is
installed on the fax server. If there are other applications using the modems, NET SatisFAXtion will
report that it cannot access the device (“Windows serial device name unknown”). If you have no other
telephony applications installed, check the Remote Access Connection Manager service: disable it, reboot
and try again (Windows will not allow you to manually stop this service).
2.2.4 Dialogic Brooktrout TR114
Dialogic Brooktrout TR114 cards are natively supported by NET SatisFAXtion, and no additional
driver software is required. These fax cards are configured in ReDetect Fax Devices.
2.2.5 Dialogic Brooktrout TR1034
Dialogic Brooktrout TR1034 cards are supported by NET SatisFAXtion using the ‘bos_man_setup’
utility. No additional driver software is required.
Please see the NET SatisFAXtion 9.0 Brooktrout Hardware Installation Guide online at
for detailed instructions on installing NET SatisFAXtion with TR1034 hardware.
2.2.6 Dialogic Eicon Diva Server
Dialogic Eicon Diva Server cards are supported by NET SatisFAXtion as a Class 1 device. See the
NET SatisFAXtion 9.0 Server Installation Guide online a
for
instructions on installing NET SatisFAXtion with Diva Server hardware.
After the install, in order to enable DID/DNIS collection, the initialization string for each port must
be updated.
[HKEY_LOCAL_MACHINE\Software\FaxBack\Class1\PORTNAME]
“init_string”
Append “#CID=5” to the value of “init_string”.
Proprietary FaxBack, Inc. 2014
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