Create voice prompt files, Create voice prompt files -20 – Quintum Technologies Tenor AX User Manual

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Chapter 6: Advanced Topic: SNMP/IVR

Create Voice Prompt Files

Configure the directory which houses the voice prompts as follows:

1. Access the root directory (i.e., hd/ivr).

2. Create a subdirectory for each supported language and use the following specific naming con-

ventions:

For English, use the filename hd/ivr/English

For Persian, use the filename hd/ivr/Persian

seconds

“seconds”

-

-

seven

“seven”

-

-

seventeen

“seventeen”

-

-

seventy

“seventy”

-

-

six

“six”

-

-

sixteen

“sixteen”

-

-

sixty

“sixty”

-

-

ten

“ten”

-

-

thirteen

“thirteen”

-

-

thirty

“thirty”

-

-

thousand

“thousand”

-

-

three

“three”

-

-

twelve

“twelve”

-

-

twenty

“twenty”

-

-

two

“two”

-

-

wait

“Thank you. Please
hold.”

-

-

welcome

“Welcome!”

-

-

yen

“yen”

-

-

you_have

“You have”

[you_have] + [<any number>] +
[remaining]

You have six cents
remaining.

yuan

“yuan”

-

-

zero

“zero”

-

-

zero_balance

“You have zero balance
in your account.”

[zero_balance] + [good_bye]

You have zero balance in
your account. Goodbye.

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