Quintum Technologies Tenor AX - Manual (Page 57)

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Chapter 4: Advanced Topic: View Call Detail Records
What is a CDR?
A Call Detail Record (CDR) is a string of data which contains call information such as call date and
time, call length, calling party, and called party. Through the Call Detail Recording (CDR) feature,
the Tenor AX unit is able to generate a CDR at the completion of each call. CDRs are collected from
multiple Tenor AX units simultaneously and continuously.
A CDR file can be created each day to collect CDRs from each Tenor AX that connects to the server.
From this information you can capture billing type data which can be used by separate software
components to create billing reports, view call records, and generate daily/weekly/monthly statistics
reports.
The last 9600 CDRs generated are stored by the Tenor AX unit in a circular buffer (this means that
any number of CDRs over 9600 will overwrite the existing CDRs). We advise that you set up a PC
or workstation to act as a CDR server responsible for receiving the CDRs as they are generated (up
to two ports can be set up to collect CDRs from the Tenor AX unit). The server will be responsible
for capturing CDRs via TCP/IP, processing/storing them in permanent memory, and producing bill-
ing records. Any CDRs not collected from the Tenor AX unit will be lost if the unit is powered down.
The CDR software and Billing software mentioned is 3rd party software, and is not supported by
Quintum.
There are two ways to view Call Detail Records (CDRs) for the Tenor AX unit: through the Com-
mand Line Interface (CLI) or through Tenor Monitor. The information for accessing CDRs via CLI
is detailed in this chapter: see the Tenor Configuration Manager/Tenor Monitor’s User Guide for
information about viewing alarms via Tenor Monitor.