Quintum Technologies Tenor AX User Manual

Page 51

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3-16

Chapter 3: Installation/Basic Troubleshooting

Getting Started with Configuration/Making the First Call

This section includes basic information for making the first call using VoIP and a Tenor AX; for an
example, this call will enable you to dial Quintum Technology’s test unit and hear a recorded mes-
sage. Once you have accomplished that, you can modify the configuration to meet your own specific
needs.

For future calls, if you require detailed configuration information, see the Tenor Configuration Man-
ager/Tenor Monitor User’s Guide
and Command Line Interface (CLI) guide for detailed configura-
tion information (both documents are located on the CDR ROM you received with the unit or you
can download the latest documentation from

www.quintum.com

).

If you are using a cable modem, or a DSL modem and a firewall, specific instructions are included
in this section, When configuring a firewall, set up a DMZ (this makes the firewall act as a switch so
that all incoming IP traffic for the firewall’s WAN IP will be routed directly to the Tenor AX). If you
are using a cable modem with NO firewall, specific configuration options are also included.

Figure 2-11 Making the First Call

These instructions assume the unit is taken right from the box and in the default state from the fac-
tory, and basic connections are made. See below for a list of prerequisites that must be met before
making a call from the Tenor.

An analog phone connected to the port labeled FXS.

A connection between the Tenor’s port labeled Console and your workstation’s serial console
port. See

Installation

.

Tenor Configuration Manager software is loaded on your workstation.

Through HyperTerminal, you have configured an Ethernet Interface by assigning an IP
Address, Subnet Mask, and Default Gateway (see

Assign IP address

for more information).

Execute the first call as follows:

NOTE:

If the call does not connect or you encounter a problem, see

Common Symptoms/Problems

or

Chapter 5: Advanced Topic: Diagnostics/Maintenance

for possible solutions.

1. Start the Configuration Manager.

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