Quintum Technologies Tenor AX - Manual (Page 78)

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Chapter 5: Advanced Topic: Diagnostics/Maintenance
Maintenance Procedures
The following are advanced maintenance procedures you can perform through the Command Line
Interface (CLI) or through the Tenor Configuration Manager. See the applicable user documentation
you received with the unit for detailed information.
NOTE: The instructions below are given for the Command Line Interface (CLI). You can also
accomplish the tasks through the Tenor Configuration Manager. See the user documenta-
tion you received with the unit for detailed information.
Restore Factory Defaults
A factory default is a default setting that is configured in the factory before the unit is shipped. We
do not advise that you reset the system back to factory defaults unless advised to do so or if your
system becomes corrupted.
If you choose to restore the factory defaults, all current configuration will be deleted, including your
password. Restoring factory defaults does not change or delete the Tenor’s IP address, subnet mask
or default gateway; you will still be able to communicate with the unit after a reset.
You can set all system configuration settings back to their factory defaults through the Command
Line Interface (CLI) as follows:
1. Access the CLI through a Telnet session. See the Command Line Interface (CLI) guide for more
information.
2. Access the Config-VOIPNetwork-1 prompt.
3. Type setfactory. You will be asked if you are sure you want to set the unit back to factory
defaults.
4. Type yes to confirm (type no to cancel the restore).
Reset System
The Reset system feature enables you to reset the system, including hardware and software. You can
reset the system through the unit’s Back Panel or through the Command Line Interface (CLI).
Back Panel. Use a blunt, thin object to press in the Reset button, located on Tenor AX’s front panel.
The system will reset.
Command Line Interface (CLI). You can reset the system through the Command Line Interface
(CLI) as follows:
1. Access the CLI through a Telnet session. See the Command Line Interface (CLI) guide for more
information.
2. Access the Maintain-MasterChassis-1# prompt.