Quintum Technologies Tenor AX - Manual (Page 63)

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Chapter 4: Advanced Topic: View Call Detail Records
tivity, the CDR server can send the Tenor AX unit the last Call ID that is received. The Tenor AX unit
will reply with all records that contain a Call ID which is greater than the one last received.
Called #: The number called. This will be in international format except for a pass-through call
going from PBX to PSTN or call going from PSTN to PBX.
Duration: Call duration. This value is in seconds, the value will be 0 if never connected.
Call Initiation Time: The date and time the call initiated. The time will be the local time configured
on the Tenor AX unit. The entry will be in the following format: yyyymmddhhmmss where yyyy (4
digits for year), mm (2 digits for month), dd (2 digits for day), hh (2 digits for hour), mm (2 digits
for minutes), ss (2 digits for seconds).
Call Connected Time: The date and time the call was actually connected. The time will be the local
time configured on the Tenor AX unit. The entry will be in the following format: yyyymmddhhmmss
where yyyy (4 digits for year), mm (2 digits for month), dd (2 digits for day), hh (2 digits for hour),
mm (2 digits for minutes), ss (2 digits for seconds). This field will be blank if the call never con-
nected.
Call Disconnected Time: The date and time the call disconnected. The time will be the local time
configured on the Tenor AX unit. The entry will be in the following format: yyyymmddhhmmss
where yyyy (4 digits for year), mm (2 digits for month), dd (2 digits for day), hh (2 digits for hour),
mm (2 digits for minutes), ss (2 digits for seconds).
Cause Code: The Q.931 cause value assigned if the call is not connected. Possible common entries
are listed below. This field will be blank if the call was connected.
Cause Code Definitions
16 Normal Call Clearing. The cause indicates that the call is being cleared
because one of the users has requested that the call be cleared.
17 User Busy. The called system acknowledges the connection request but
is unable to accept the call because all B channels are in use.
18 No User Responding. This cause is used when a user does not respond
to a call establishment message with either an alerting or connect indica-
tion within the prescribed period of time allocated (in Q.931 by the
expiry of either timer T303 or T310).
28 Invalid Number Format (Address Incomplete). The cause indicates
that the called user cannot be reached because the called party number is
not a valid format or is not complete.
31 Normal, Unspecified. This cause is used to report a normal event only
when no other cause in the normal class applies.
34 No Circuit/Channel Available. The connection cannot be established
because no appropriate channel is available to take the call.