Quintum Technologies Tenor AX User Manual

Page 68

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4-13

Chapter 4: Advanced Topic: View Call Detail Records

Incoming Device: If the call is incoming, this field identifies which Digital Interface the call came
in on. This entry is fixed at 0.

Incoming Analog Interface: If the call is incoming, this field identifies which device interface the
call came in on. Valid entry: 1 = PBX, 2 = PTSN. This field will be empty if the call is an incoming
VoIP call.

Incoming Channel: If the call is incoming, this field identifies which channel the call came in on.
Valid entry: 1-4. This field will be empty if the call is an incoming VoIP call.

Outgoing Slot: If the call is outgoing, this field identifies the slot the call is going out on. This entry
is fixed at 2.

Outgoing Device. If the call is outgoing, this field identifies the Device the call is going out on. This
field is fixed at 0.

Outgoing Digital Interface. If the call is outgoing, this field identifies which Digital Interface the
call is going out on. Valid entry: 1 = PBX, 2 = PSTN. This field will be empty if the call is an outgo-
ing VoIP call.

Outgoing Channel. If the call is outgoing, this field identifies which channel the call went out on.
Valid entry: 1-4. This field will be empty if the call is an outgoing VoIP call.

Autoswitch Time: This is the date and time the autoswitched occurred (when the call is switched
from VoIP to circuit). The entry will be in the following format: yyyymmddhhmmss where yyyy (4
digits for year), mm (2 digits for month), dd (2 digits for day), hh (2 digits for hour), mm (2 digits
for minutes), ss (2 digits for seconds). If an autoswitch did not occur, this field will be blank.

AutoSwitch Duration: The number of seconds that the autoswitch call was active. Valid entry: xx.

Bad IP Quality Events: The number of bad quality events that occur during a VoIP call. This num-
ber determines the overall quality of the call.

Autoswitch Flag. The terminating side of the autoswitch call initially terminates to the internal
autoswitch agent before the call is actually autoswitched. This termination generates an extra CDR
in addition to the original call that is autoswitched. This field identifies a call that is terminated to
the autoswitch agent, 0 = normal call, 1 = termination to the autoswitch agent.

Calling Party Number. The number called from. The format will be delivered in whatever format
the PSTN or PBX delivers to the Tenor AX.

PIN Code. PIN code entered. 14 digits maximum. This field will be blank if a PIN code is not con-
figured.

Local Call ID #. Unique identification number, generated by the local-sideTenor AX, for call record
matching purposes. Generated only for IP calls.

Remote Call ID #. Unique identification number, generated by the remote-side Tenor side Tenor
AX
, for call record matching purposes. Generated only for IP calls.

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