Quintum Technologies Tenor AX - Manual (Page 89)

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Chapter 6: Advanced Topic: SNMP/IVR
Launching Command Line Interface (CLI) from HP Openview
Launch Command Line Interface with pop-up menu as follows:
1. From the HP Openview desktop, right-click on the desired Tenor AX unit icon and select Quin-
tum Analog.
2. The CLI will launch with the IP address of the unit associated with that icon (the correct IP
address will appear in the URL).
3. Configure the unit.
OR
Launch CLI by double-clicking the icon as follows:
1. From the HP Openview desktop, double-click on the desired Tenor AX unit icon and select Quin-
tum Analog.
2. The CLI will launch with the IP address of the unit associated with that icon (the correct IP
address will appear in the URL).
3. Configure the unit. See the Tenor Configuration Manager/Tenor Monitor User’s Guide and Com-
mand Line Interface (CLI) User Guide for specifics.
Set up Tenor AX status polling
The following explains how to configure HPOV to determine and display unit status if the Tenor AX
is not configured to send traps. Polling is only intended for Tenor AX units which are not accessible
to configure the network manager IP address using the Tenor AX’s Command Line Interface (CLI).
We do not recommend polling more than 10 Tenor AX units.
1. From the HP Openview desktop, right-click on the desired Tenor AX unit icon and select Object
Properties.
2. From the Attributes window, select Quintum Tenor AX attributes.
3. Click on Edit Attributes.
4. Select Turn on Tenor Status Polling (the toggle allows you to set to True or False). Select True.
5. Click on Verify. After the verification is complete, click Ok.
Polling occurs in 30 second intervals, or whenever a Tenor AX trap is received.
Set up Debug Message Display window
The following explains how to display debug messages that are generated by the quintum.exe. This
window is used to troubleshoot HPOV processing events for the Tenor AX icons.