Quintum Technologies Tenor AX - Manual (Page 82)

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Chapter 6: Advanced Topic: SNMP/IVR
SNMP
Simple Network Management Protocol (SNMP) is the standard protocol used to exchange network
management information. It is managed by Hewlett Packard®’s HP Openview™ Network Node
Manager. Specifically, this chapter tells you how HP® OpenView auto-discovers a Tenor AX unit, as
well as generate SNMP traps for existing alarm messages.
SNMP management requires two primary elements: a network manager and an SNMP agent. A net-
work manager is the software running on a workstation through which the network administrator
monitors and controls the different hardware and software systems that comprise a network. The
agent is a piece of software running on network equipment that implements the SNMP protocol.
SNMP defines exactly how a network manager communicates with an SNMP agent. For example,
SNMP defines the format of request that a network manager sends to an agent and the format of
replies the agent returns.
Through an SNMP management system, the network manager can communicate and manage sev-
eral different network devices at the same time. The network manager polls the SNMP agents (such
as routers, hubs or network servers) for certain requested information. The agent will then gather
information about the machine it is running on and carries requests from the network manager to
read and change the information.
How does Tenor AX utilize SNMP?
The Tenor AX unit supports the SNMP protocol: specifically, Hewlett Packard®’s HP Openview™
software as the SNMP network manager for the Tenor AX unit. Once you set up HP Openview to
view and “auto-discover” Tenor AX as a network device using SNMP, HP Openview will be able to
issue commands, get responses, and perform certain functions. For example, you can configure the
SNMP agent in the Tenor AX to generate and send traps for existing Tenor AX alarms to HP Open-
view.
A Tenor AX unit can report alarms to up to three network managers.
Installation Requirements
You will need to install and run HP Openview NMS 6.0 in order to recognize the Tenor AX as an
SNMP agent. Below are basic hardware and software requirements you will need to install HP
Openview. See your HP Openview documentation for detailed information and installation instruc-
tions.
Minimum hardware requirements
• Intel Pentium 120 Mhz processor-based computer
• CD Drive
• 96 MB RAM
• 250 MB free disk space on one drive
• 80 MB free page filing space