Quintum Technologies Tenor AX User Manual

Page 120

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Glossary-2

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vices, such as Pre-paid calling cards and Post-paid
accounts to your customers.

L

LAN. Local Area Network. A local area network that

carries data between workstations in the same loca-
tion. Workstations in a LAN are connected togeth-
er— typically by an Ethernet hub— to share
information.

LEDs. Indicators as to the status of the unit and other

components of the system. LEDs appear on the chas-
sis and other components.

P

PacketSaver. A packet multiplexing technology which

reduces the amount of IP bandwidth require to sup-
port multiple calls flowing between two networks.

PBX. Private Branch Exchange. Telephone switch locat-

ed on a customer’s premises that establishes circuits
between users and the PSTN (public network).

PSTN. Public Switched Telephone Network (also known

as Central Office). Telephone Company Switching
facility.

R

RJ-45. A CAT 5 cable used to connect the Tenor AX to

an Ethernet.

RADIUS. When using IVR, the RADIUS (Remote Au-

thentication Dial-In User Service) is used for authen-
ticating and authorizing user access to the VoIP
network.

S

SelectNet

™.

The next generation of TASQ technology;

the functionality monitors your data network for jit-
ter, latency, and packet loss, and transparently
switches customer calls to the PSTN when required.

SIP. Signaling protocol used to establish a session on an

IP network.

SNMP. Simple Network Management Protocol (SNMP)

is the standard protocol used to exchange network in-
formation between different types of networks.

Subnet Mask. An IP address that determines how an IP

address is divided into network and host portions ac-
cording to the bits.

T

TCP/IP. Transmission Control Protocol/Internet Proto-

col. TCP/IP is a standard communications protocol
divided into seven layers of activity. Each layer de-
fines a different aspect of how two devices should
talk to each other (i.e., when a network device should
send/receive data). For example, layer one is the
physical means of communications (e.g., modem),
whereas layer 3 is the network type (e.g, Internet).
For TCP/IP, it is a combination of two layers of com-
munication protocol. TCP (layer 4) does the actual
transport of data; IP (layer 3) sets the rules for mov-
ing the data from one end of the network to another.
TCP/IP uses an IP address to identify a location for
specific network devices.

Tenor Configuration Manager. A GUI which enables

you to configure all functions in the Tenor AX.

Tenor Monitor. A GUI which provides a set of utilities to

monitor the network and all system components.

W

WAN. Wide Area Network. A number of LANs connect-

ed together through a long distance communications
medium. For example, your company may have a
LAN in New York, a LAN in Tokyo, and a LAN in
Los Angeles. When these sites connect together over
the data network or the public network, it is consid-
ered a WAN. As a result, intra-corporate information
is passed through the data network from one LAN to
another LAN site in a remote location.

Zone. A group of endpoints (e.g, gateways, terminals,

etc.) in one corporate site.

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