Quintum Technologies Tenor AX - Manual (Page 83)

6-3 P/N 480-0062-00-10
Chapter 6: Advanced Topic: SNMP/IVR
Software requirements
• Microsoft Windows NT operating system (version 4.0), with TCP/IP version 4.0
• Microsoft SNMP Agent (SNMP Services)
• Microsoft Peer Web Services or Internet Information Server (IIS) version 4.0
• Netscape Navigator web browser (version 4.06 or higher) or Microsoft Internet Explorer web
browser (version 4.0 or higher) with Java/JavaScript options enabled.
Install SNMP
There are two steps you need to accomplish before HP Openview can interact with a Tenor AX unit
as an SNMP agent.
• Download and install HP Openview configuration files specific for Tenor AX
• Configure the IP address of the network manager in the Tenor AX
Download and install SNMP-Related Files
For HP Openview (network manager) to view and manage the Tenor AX as an SNMP agent, you
must first download and install files from the www.quintum.com web site as follows:
1. Start up HP Openview. (For specific information, see the user documentation you received with
the software.) There are two ways to download the applicable files: from the www.quintum.com
web site or from the CD delivered with the system. To download from the web, go to step 2. Oth-
erwise, for CD installation, go to step 6.
2. From the web site, access a web browser (i.e., Microsoft Internet Explorer, Netscape) and go to
the web site www.quintum.com and access Customer Service/ Training. If you are not regis-
tered, a registration form will be displayed. Once registered, you will be able to download the
appropriate file. See Step 3.
3. Download the SNMP-HPOV-Plugin.zip file to your PC.
4. Unzip the SNMP-HPOV-Plugin.zip file to the HP Openview root directory (this is the directory
in which HP Openview was installed).
5. The following files will be listed:
installquintum.bat quintum.reg quintum.exe
quintum.conf quintum.fields quintum_type
connector_qdvoip connector_qavoip uninstallquintum.bat
quintum_sym Tenor_chassis.ico Tenor_A.ico
Tenor_D.ico