Same procedure as figure 6-3 and figure 6-4 – Quintum Technologies Tenor AX User Manual

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Chapter 6: Advanced Topic: SNMP/IVR

Pre-paid and Post-paid Calling Card - Call Flow (with multiple language support)

Figure 6-5 is a diagram of the call flow for pre-paid calling card service, which details the messages
transmitted between the following components:

Calling Party. The originating caller using a pre-paid calling card.

Tenor. The Tenor AX performing the IVR functions.

RADIUS Server. Remote Authentication Dial-In User Service for authenticating and authorizing
user access to the VoIP network. The RADIUS provides a series of standardized messages formats
for transmitting and receiving dialed information, account data and authorization codes between the
network access gateway and the billing server.

Called Party. The destination called party.

Figure 6-5 Pre-paid and Post-paid Calling Card - Call Flow (multiple language support)

“Welcome ”















“press 1 for English” (played in English)
“press 2 for Persian” (played in Persian)
“press 3 for Mandarin” (played in Mandarin)
“press 4 for French” (played in French)

CALLING

PARTY

[START ACCOUNTING ACK]

Same procedure as Figure 1-4 and Figure 1-5

CONNECT

[START ACCOUNTING]

SETUP

TENOR

RADIUS

SERVER

CALLED

PARTY

Same procedure as Figure 6-3 and Figure 6-4

“press 3 for French” (played in French)

“press 5 for German” (played in German)

“press 6 for Arabic (played in Arabic)

“press 0 for English” (played in English)
“press 1 for Persian” (played in Persian)

“press 2 for Mandarin (played in Mandarin)

“press 4 for Spanish” (played in Spanish)

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