Grass Valley iControl V.4.43 - Manual (Page 135)

iControl
User Guide
125
Incident Log Viewer Shortcut Menu
A shortcut menu is displayed when you right-click on an incident entry in Incident Log
Viewer. The menu options are described in the table below.
Figure 4-20
Manage queries Opens the Manage queries window
Reset criteria Resets the default query so that no query executes when the viewer is opened
Menu Item Description
Acknowledge Opens a window allowing you to acknowledge the currently selected incident and enter a comment.
Unacknowledge Opens a window allowing you to unacknowledge the currently selected incident and enter a comment.
Clear Opens a window allowing you to clear the currently selected incident and enter a comment. The color
of the text in the row corresponding to the cleared incident changes to gray. Only resolved incidents can
be cleared.
Reopen Opens a window allowing you to reopen the currently selected (cleared) incident and enter a comment.
Escalate Opens a window allowing you to escalate the currently selected incident and enter a comment.
Edit Resolution Opens a window allowing you to enter comments associated with the resolution of the currently
selected incident.
Add Comment Opens a window allowing you to enter a comment about the currently selected incident, without an
associated action.
Operational
mode Point to Operational mode, and then click Offline, In maintenance, or Inverted to change the
operational state of the incident.
Create schedule Create a schedule for alarm suppression
Snooze Temporarily suppresses alarms associated with the selected incident (see "Alarm Operational Modes" ,
on page 356)
(Continued)
Interface Element Description