Grass Valley Profile XP Aug 16 2004 - Manual (Page 300)

Chapter 12 Solving Common Setup Problems
300 Profile XP System Guide 23 July 2004
Common Fibre Channel video network problems
This troubleshooting aid provides corrective action for some common Fibre Channel
video network problems. Search the table for the problem you are experiencing, then try
the corrective action. Some problems have more than one corrective action.
Problem Possible Cause(s) Corrective Action
Can’t transfer files in Media
Manager. There may be an incorrect Fibre
Channel name entry in the
HOSTS file on the Profile XP
system. Verify all Ethernet and Fibre Channel
entries in the HOSTS all systems.
Make sure Fibre Channel names use
_fc0, that is, zero and not the letter O.
Refer to “Manually Edit the hosts file
on each Profile XP” on page 272.
Can’t transfer files in Media
Manager. No Fibre Channel connectivity. Refer to “Testing the Fibre Channel
Video network” on page 301.
In Media Manager, files
transfer only one direction. There may be an incorrect entry
in the HOSTS file on the
Profile XP systems. Verify all Ethernet and Fibre Channel
entries in the HOSTS file on both
systems, refer to “Manually Edit the
hosts file on each Profile XP” on page
272.
Media Manager can’t find a
Profile XP when you try to
add it to the network hosts list. PortServer is not running on the
remote Profile XP system. Start PortServer on the remote system,
refer to “Running PortServer to
enable remote operation” on page
253.
Media Manager can’t find the
Profile XP when you try to
add it to the network hosts list. Unable to resolve Ethernet
name. There may be an incorrect
Ethernet name entry in the
HOSTS file. Verify all Ethernet and Fibre Channel
entries in the HOSTS file on both
systems, refer to “Manually Edit the
hosts file on each Profile XP” on page
272
Media Manager can’t find a
Profile XP when you try to
add it to the network hosts list. No Ethernet connectivity. Refer to “Testing the Fibre Channel
Video network” on page 301.