4 lost password, 1 forgotten sunny portal password, 2 forgotten system password – SMA SUNNY HOME MANAGER User Manual

Page 113

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SMA Solar Technology AG

14  Password Information

User Manual

HoMan_Portal-BA-en-17

113

14.4 Lost Password

14.4.1 Forgotten Sunny Portal Password

1. Go to www.SunnyPortal.com.
2. Select the Forgotten Password? hyperlink in the Login area.
3. Enter your e-mail address in the E-mail text field.
4. Select [Generate New Password].

☑ You will receive an e-mail with a new password.

5. Change the assigned password (see Section 14.3.1 "Changing the Sunny Portal Password",

page 112).

14.4.2 Forgotten System Password

You can activate each device with a personal unlocking key (PUK) (see the Sunny Explorer help).

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