SMA SUNNY HOME MANAGER - Manual (Page 115)

SMA Solar Technology AG 15 Troubleshooting
User Manual HoMan_Portal-BA-en-17 115
The Sunny Home Manager
does not detect any or not all
new BLUETOOTH devices. It is possible that the NetID of the PV system is not set for the new
BLUETOOTH devices.
Corrective measures:
• Ensure that the NetID of the PV system is set for the new
BLUETOOTH devices.
• Ensure that NetID "1" is not set for the new BLUETOOTH
devices or on the Sunny Home Manager.
The wireless connection of certain BLUETOOTH devices may be
disturbed by ambient conditions.
Corrective measures:
• Ensure that the connection quality for the BLUETOOTH
devices is at least "good" (see manual of the BLUETOOTH
devices).
• If the connection quality is not at least "good", use a
BLUETOOTH repeater or SMA radio-controlled socket.
This will extend the wireless range of your BLUETOOTH
network.
Inverters with BLUETOOTH Piggy-Back shut down overnight.
Therefore, the Sunny Home Manager cannot establish a
connection to these inverters at this time.
Corrective measures:
• Register within the operating time of the inverter.
The BLUETOOTH devices of your PV system may not be in
operation. Therefore, the Sunny Home Manager cannot establish
a connection to these devices.
Corrective measures:
• Commission the BLUETOOTH devices.
Problem Cause and corrective measures