SMA SUNNY HOME MANAGER User Manual

Page 123

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SMA Solar Technology AG

15  Troubleshooting

User Manual

HoMan_Portal-BA-en-17

123

Messages concerning Active Power Limitation in the System Logbook

Problem

Cause and corrective measures

Message in the system
logbook: Fed-in power has
repeatedly exceeded the
permitted value

Although the function Limitation of active power feed-in is
activated, more than the maximum permitted active power has
been fed into the utility grid.

Corrective measures:

• Ensure that the feed-in meter used complies with the

requirements (see the installation manual of the
Sunny Home Manager).

• Ensure that the feed-in meter is configured correctly

(see Section 8.6 "Configuring the Energy Meters",
page 55).

• Ensure that the BLUETOOTH connection between all the

devices in the system is good. You can check the connection
quality with Sunny Explorer (see Sunny Explorer user
manual). If necessary, use the SMA radio-controlled socket
as a repeater.

• Ensure that the parameter Operating mode active

power is set to the value Active power limitation P via
system control
for all inverters.

Message in system logbook:
Active power limitation
deactivated due to incorrect
configuration

The function Limitation of active power feed-in has been
deactivated by the Sunny Home Manager because the system
configuration in Sunny Portal was faulty.

Corrective measures:

• This message can appear while making changes to the

Sunny Home Manager system, e.g. upon device
replacement. In this case, no action is needed.

• If the message appears over an extended time period,

contact the SMA Service Line.

Message in the system
logbook: Disturbance: Active
power limitation is activated
without taking the
self-consumption into
account

The function Limitation of active power feed-in is interrupted
because there is no data available from the feed-in meter. Risk of
yield loss because the self-consumption of the household cannot
be taken into account.

Corrective measures:

• Ensure that the feed-in meter is working and correctly

connected.

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