Where to get help (u.s. and canada) – Epson PowerLite 800F 5000-Lumen Pixel-Shift Full HD Ultra-Short Throw Laser 3LCD Projector (White) User Manual

Page 272

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Solutions When the Image or Sound Contains Static When Using Screen Mirroring

If the projected image or sound contains static when connecting using Screen Mirroring, try the following
solutions:

• Avoid covering the Wi-Fi antenna of the mobile device.

• If you use a Screen Mirroring connection and an internet connection at the same time, the image may

freeze or contain noise. Disconnect from the internet to improve the connection speed of the mobile
device.

• Make sure the projection contents meet the Screen Mirroring requirements.

• Depending on the settings of the mobile device, the connection may be lost when the device enters

power saving mode. Check the power saving settings on the mobile device.

• Make sure your mobile device has the latest version of its wireless driver and firmware installed.

Parent topic:

Solving Network Problems

Solutions When the Projected Screen is not Shared Correctly

If the Screen Sharing feature does not deliver the screen to a receiving projector properly, try the
following solutions:

• Connect the projector to the same network as the projector that is sharing its screen.

• Make sure the receiving projector supports the Screen Sharing function.

• Make sure the

Screen Sharing

setting in the Network menu is set to

On

for all projectors.

• Close any running Epson iProjection (Windows/Mac) software.

• Make sure the image being projected is not protected by copyright.

• Make sure

Sharing

is displayed on the status bar that appears in the upper center part of the screen.

If it is not displayed, try reconnecting.

Parent topic:

Solving Network Problems

Related concepts

Screen Sharing

Related references

Network Settings - Network Menu

Where to Get Help (U.S. and Canada)

If you need to contact Epson for technical support services, use the following support options.

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