ADS Environmental Services FlowAlert QR 775011 A2 - Manual (Page 183)

7-18 ADS FlowAlert Manual
Problem Busy signal occurs when calling the monitor using a
landline.
Possible
Causes
Someone else may be communicating with monitor.
Monitor may be calling out an alarm.
Telephone cable may be damaged.
Lightning protection module may be damaged.
Telephone cable may have shorted.
Modem in monitor may be damaged.
Telephone service may not be working.
Possible
Solutions
Wait a few minutes, and attempt to communicate with
monitor again.
Connect at the site using the serial cable, and try to
communicate with monitor.
Use voltmeter to check voltage on telephone cable.
Voltage should be approximately 48 Vdc on hook. If it
is not, disconnect phone line at the lightning protection
module and check the voltage at the network interface
box.
Make sure telephone cable is not damaged or severed,
and repair or replace cable if necessary.
Check telephone connector for moisture.
Contact the telephone company to report service is not
working.
Replace the monitor.