Chapter 7: troubleshooting guide – AERCO RECON 1000 User Manual

Page 99

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RECON Water Heaters Installation, Operation & Maintenance Manual

CHAPTER 7 – TROUBLESHOOTING GUIDE

OMM-0103_0A

AERCO International, Inc.

 100 Oritani Dr.  Blauvelt, NY 10913

Page 99 of 178

GF-147

Phone: 800-526-0288 PRI:

10/28/2014

CHAPTER 7: TROUBLESHOOTING GUIDE

7.1 INTRODUCTION

This troubleshooting guide is intended to aid service/maintenance personnel in isolating the
cause of a fault in a RECON Water Heater. The troubleshooting procedures contained herein
are presented in tabular form on the following pages. These tables are comprised of three
columns labeled: Fault Indication, Probable Cause and Corrective Action. The numbered items
in the Probable Cause and Corrective Action columns correspond to each other. For example,
Probable Cause No. 1 corresponds to Corrective Action No. 1, etc.

NOTE

The front panel of the C-More Control Box contains an RS232
port. This port is used only by factory-trained personnel to monitor
OnAER communications via a portable computer.

When a fault occurs in the unit, proceed as follows to isolate and correct the fault:

General Troubleshooting Instructions

1. Observe the fault messages displayed in the Control Box display.

2. Refer to the Fault Indication column in Troubleshooting Table 7-1 which follows and locate

the Fault that best describes the existing conditions.

3. Proceed to the Probable Cause column and start with the first item (1) listed for the Fault

Indication.

4. Perform the checks and procedures listed in the Corrective Action column for the first

Probable Cause candidate.

5. Continue checking each additional Probable Cause for the existing fault until the fault is

corrected.

6. Section 7.2 and Table 7-2 contain additional troubleshooting information which may apply

when no fault message is displayed.

If the fault cannot be corrected using the information provided in the Troubleshooting Tables,
contact your local AERCO Representative.

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