Diagnostics – ARRIS DCT5100 Installation Manual User Manual

Page 6

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ii Contents

DCT5100 Installation Manual

IEEE 1394 (optional) ...................................................................................................................................................... 3-13

Front Panel Connections...................................................................................................................................................... 3-13

Smart Card Interface ...................................................................................................................................................... 3-13

Additional USB Port........................................................................................................................................................ 3-13

Boot Cycle ...................................................................................................................................................................................... 3-14

Boot Cycle Error Codes........................................................................................................................................................ 3-15

Operational Check ......................................................................................................................................................................... 3-17

Section 4

Diagnostics

Accessing Diagnostics.................................................................................................................................................................... 4-1

d01 General Status........................................................................................................................................................................... 4-3

Error Codes.............................................................................................................................................................................. 4-4

Connected State ...................................................................................................................................................................... 4-4

PLATFORM ID.......................................................................................................................................................................... 4-4

FAMILY ID ................................................................................................................................................................................ 4-4

MODEL ID................................................................................................................................................................................. 4-4

REMOD CHANNEL .................................................................................................................................................................. 4-5

SETTOP TIME .......................................................................................................................................................................... 4-5

d02 Purchase Status........................................................................................................................................................................ 4-5

Unsent Purchases................................................................................................................................................................... 4-6

Unacknowledged Reports ...................................................................................................................................................... 4-6

Last Acknowledged Purchase ............................................................................................................................................... 4-6

Last Purchase Reportback..................................................................................................................................................... 4-6

IPPV Status .............................................................................................................................................................................. 4-6

d03 Out-Of-Band (OOB) Diagnostic ............................................................................................................................................... 4-7

OOB FREQUENCY................................................................................................................................................................... 4-8

OOB CARRIER LOCK.............................................................................................................................................................. 4-8

OOB DATA ............................................................................................................................................................................... 4-9

OOB EMM DATA...................................................................................................................................................................... 4-9

OOB Signal-to-Noise Ratio (SNR).......................................................................................................................................... 4-9

OOB Automatic Gain Control (AGC) ................................................................................................................................... 4-10

NETWORK PID....................................................................................................................................................................... 4-10

EMM PID ................................................................................................................................................................................. 4-10

EMM PROVIDER ID................................................................................................................................................................ 4-10

d04 In-Band (IB) Diagnostic .......................................................................................................................................................... 4-11

MODE...................................................................................................................................................................................... 4-12

CARRIER LOCK..................................................................................................................................................................... 4-12

DATA ...................................................................................................................................................................................... 4-12

Signal-to-Noise Ratio (SNR)................................................................................................................................................. 4-13

Automatic Gain Control (AGC) ............................................................................................................................................ 4-13

5 SECOND ERROR COUNTS................................................................................................................................................ 4-13

d05 Unit Address............................................................................................................................................................................ 4-14

TVPC INSTALLED.................................................................................................................................................................. 4-14

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