Sony MAS-A100 IP-Based Ceiling Beamforming Microphone - Manual (Page 83)

83
Troubleshoo
ting
Symptom Cause/Solution
You cannot establish a Bluetooth
connection. • The linear PCM recorder and the smartphone are turned off.
Turn on the linear PCM recorder and the smartphone, and then
make sure that the Bluetooth function is turned on.
• The battery of the linear PCM recorder is running low or almost
out of power. Replace the batteries with new ones.
• The device registration (pairing) information is cleared in the
following cases. You need to register (pair) the device with your
linear PCM recorder once again.
– The settings on either or both devices are reset to the default
settings, for example, due to initialization.
– The device registration (pairing) information is deleted, for
example, during the course of a repair service.
If the device registration (pairing) is deleted from the linear PCM
recorder but the Bluetooth audio device still has the device
registration (pairing) information of the linear PCM recorder,
delete the information and make device registration (pairing)
once again.
• The linear PCM recorder and the smartphone are too apart from
each other. When the linear PCM recorder and the smartphone
are separated by a long distance, an attempt to establish a
Bluetooth connection may fail or the established Bluetooth
connection may be disconnected. Use them in a close vicinity.
You cannot establish a Bluetooth
connection with the one-touch
operation (NFC connection). • The linear PCM recorder is turned off. Make sure that the linear
PCM recorder is turned on.
• The NFC function of your linear PCM recorder is turned off.
While playback is on standby, select “ Bluetooth”  “NFC
Settings” from the HOME menu (page 22) and make sure that
“ON” is selected.
• Unlock the smartphone screen.
• The NFC function of the smartphone is turned off. Depending
on the smartphone, you need to turn on the NFC function or
the smartphone. For detailed instructions, refer to the manual
supplied with the smartphone.
• While a recording process is in progress (recording is in progress
or paused or the linear PCM recorder is paused for recording),
you cannot establish a connection with the one-touch
operation. Before establishing the connection, make sure that
recording is on standby.
• While “Audio Device Only” or “REC Remote Only” is selected
for “Advanced,” you cannot establish an NFC connection with
the device that is not selected. If this is the cause of the issue,
select “Auto(Preferred).” To view the Advanced setting, select
“ Bluetooth”
 “NFC Settings”  “Advanced” from the HOME
menu (page 22).