Sharp UX-5000 - Manual (Page 97)

UX5000U-TSPS RT <P=001>
8 TROUBLESHOOTING
PROBLEMS AND SOLUTIONS
Problem Check and remedy
Nothing appears in the display.
••
Make sure the power cord is properly plugged into a power
outlet.
••
Make sure the power switch has been switched to the "ON"
position.
••
Connect another electrical appliance to the outlet to see if it
has power.
The fax does not respond when you
press any of its keys.
••
If a beep sound is not made when you press the keys, turn
off the power and then turn it back on several seconds later.
Automatic document feeding does
not work for transmission or copying.
••
Check the size and weight of the document (see
"Transmittable documents" in Chapter 3).
Dialing is not possible.
••
Make sure the power is on.
••
Make sure that the telephone line is properly connected to
both the TEL. LINE jack and the wall jack.
••
Make sure that the fax is set to the correct dialing mode for
your telephone line. See Option Setting 23 in Chapter 5.
Nothing is printed at the receiving
end.
••
Make sure that the document for transmission is placed face
down in the feeder.
••
Make sure that the printing paper is properly loaded in the
receiving machine.
The power is on, but no
transmission takes place.
••
Make sure that the receiving machine has printing paper.
••
If the receiving machine is in manual mode with no
attendant, reception will not be possible.
••
If the receiving machine is not a Sharp model, make sure it is
G3 compatible.
••
Check the display for error messages.
••
Pick up the handset and check for a dial tone.
A distorted image is received at the
other end.
••
Noise on the telephone line may cause distortion. Try
sending the document again.
••
Make a copy of the document on your fax. If the copy is also
distorted, your fax may have a problem.
TROUBLESHOOTING 8-1