Nortel Networks NN43001-106 - Manual (Page 243)

Feature operation 243
• whether the attendant pressed the Break-In key before or after dialing
the destination DN
Table 8
Attendant console break-in states
Console State Lamp State Description
ALLOW Destination = LIT
Break-In = LIT
Tone = INTRUSION The attendant can break in to the call and
extend the incoming call.
CONSULT ONLY Destination = FLASH
Break-In = LIT
Tone = INTRUSION The attendant can break in to the call but cannot
extend the incoming call.
TEMPORARILY
DENIED 1 Destination = FLASH
Break-In = FLASH
Tone = BUSY/
OVERRIDE The attendant temporarily cannot break in to
the call, and may attempt the break in later.
TEMPORARILY
DENIED 2 Destination = FAST
FLASH
Break-In = FLASH
Tone = OVERFLOW The attendant temporarily cannot break in to
the call.
DENIED Destination = FLASH
Break-In = DARK
Tone = OVERFLOW The attendant cannot break in to the established
call or extend the incoming call.
BREAK-IN IGNORED Destination = FLASH
Break-In = DARK
Tone = RING BACK The attendant cannot break in. The attendant
should make a second break in attempt.
INVALID DN Destination = FLASH
Break-In = DARK
Tone = OVERFLOW The attendant attempted to reach an invalid DN.
The attendant should dial the correct destination
DN.
Nortel Communication Server 1000
Features and Services - Book 1 of 6 (A to B)
NN43001-106 01.04 Standard
Release 5.0 27 July 2007
Copyright © 2007, Nortel Networks
.