Nortel Networks NN43001-106 - Manual (Page 315)

Operating parameters 315
• The status of the AOP Busy key remains unchanged through a system
initialization but is deactivated if a system reload occurs.
The CAS to AOP Interworking feature allows both Centralized Attendant
Service-Main (CASM), or Centralized Attendant Service-Remote (CASR),
and Attendant Overflow Position packages to be configured and co-exist in
a network. In an environment where both packages are configured, CAS
takes precedence over AOP.
Each customer may have only one AOP DN. The AOP DN cannot be a
private line DN, a trunk DN, a Control DN, a BRI DN, or a SPRE code.
There are no special ringing cadences or lamp operations to indicate that
an incoming call to the AOP DN is an Attendant Overflow Position call. It
is recommended that the AOP DN be used only for Attendant Overflow
Position calls enabling calls to be answered appropriately.
If the AOP DN is busy, calls remain in the attendant queue and are not
rerouted through the Attendant Overflow Position feature until the DN is
free to receive the next call.
Calls will not be rerouted to the Attendant Overflow Position DN when
• Calls are on an Integrated Services Digital Network (ISDN) or Electronic
Switched Network (ESN) network.
• All appearances of the AOP DN are busy.
• The AOP DN is in the Call Forward All Calls mode.
• The call is an interposition call from an attendant.
• The call has been redirected to the attendant by the Call Transfer or
Attendant Recall features.
• The call is an intercept call to the attendants.
• The system is in the Power Fail Transfer mode.
• All appearances of the AOP DN have the Make Set Busy feature
activated.
• Any appearance of the AOP DN has activated Attendant Overflow
Position Busy (AOP Busy).
• An analog (500/2500 type) telephone appearance of the AOP DN goes
idle and a Call Waiting call is queued for the telephone. The Call Waiting
call rings the telephone and AOP calls are not rerouted to the telephone.
• The AOP DN goes idle with a Camp-On call queued for the telephone.
The Camp-On call rings the telephone and AOP calls are not rerouted to
the telephone.
• The rerouting of the call violates the access restrictions or Class of
Service restrictions on the AOP DN telephone. For example, if the
Nortel Communication Server 1000
Features and Services - Book 1 of 6 (A to B)
NN43001-106 01.04 Standard
Release 5.0 27 July 2007
Copyright © 2007, Nortel Networks
.