Feature interactions, Automatic line selection, Call hold, permanent – Nortel Networks NN43001-106 User Manual

Page 362: On hold on loudspeaker, Tones and cadences, Feature packaging, Feature implementation, Task summary list

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Audible Reminder of Held Calls

Audible Reminder of Held Calls is supported on Multiple Appearance DNs;
however, only the appearance initiating Hold will receive the reminder ring.

This feature does not operate on attendant consoles.

Feature interactions

Automatic Line Selection

The Audible Message Waiting signal is given if there is a message waiting
on whatever line is selected by Outgoing Line Selection.

Call Hold, Permanent

Permanent Hold must be enabled in LD 10 for the single-line telephone;
however, the ARHC timer takes precedence over the Permanent Hold timer.

On Hold on Loudspeaker

This feature works with the On Hold on Loudspeaker (OHOL) feature as
for normal calls on hold (that is, gives a reminder there are calls on hold).
Therefore, it is not recommended to use this feature with the OHOL feature.

Tones and Cadences

This feature allows for a definable cadence as a reminder of a held call.
With an analog (500/2500 type) telephone, the cadence is determined by
the customer’s Flexible Tones and Cadence (FTC) table for the holding
party. Ringing on an analog (500/2500 type) telephone is not affected by
definitions for the Incoming Route option. The cadence for the reminder,
and the duration between reminder rings, is always defined within the
customer’s tone table.

Feature packaging

This feature is included in base system software.

Feature implementation

Task summary list

The following is a summary of the tasks in this section:

1.

LD 15 – Set duration between reminder cadences for Audible Reminder
of Held Calls.

2.

LD 10 – Allow/deny Audible Reminder of Held Calls for analog (500/2500
type) telephones.

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106

01.04

Standard

Release 5.0

27 July 2007

Copyright © 2007, Nortel Networks

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