Nortel Networks NN43001-106 - Manual (Page 267)

267
Attendant Busy Verify
Contents
This section contains information on the following topics:
"Feature description" (page 267)
"Operating parameters" (page 267)
"Feature interactions" (page 268)
"Feature packaging" (page 270)
"Feature implementation" (page 270)
"Feature operation" (page 271)
Feature description
Attendant Busy Verify allows the attendant to establish a connection with
any apparently busy DN to verify that the DN is actually busy and in working
order. This feature can also be used to connect with a busy station if an
emergency situation requires call interruption by the attendant.
When Busy Verify is active, a 256 millisecond burst of interrupted tone is
sent every six seconds to indicate the presence of the attendant. The
attendant can Busy Verify only those stations with Warning Tone Allowed
Class of Service.
When a station is involved in a conference, the attendant can verify whether
the station is busy even if it has Warning Tone Denied Class of Service.
An attendant can also use either the Release Source or Release Destination
key on the console to release one of the parties involved in a Busy Verify
conference.
Operating parameters
The system must be equipped with a conference loop.
Nortel Communication Server 1000
Features and Services - Book 1 of 6 (A to B)
NN43001-106 01.04 Standard
Release 5.0 27 July 2007
Copyright © 2007, Nortel Networks
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