With ppm, Without ppm, Intercept computer dial from directory – Nortel Networks NN43001-106 User Manual

Page 335: Call party name display, Multi-party operations, Slow answer recall enhancement, Transfer restricted

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Feature interactions

335

Call Detail Recording (CDR) on Multiple Call Transfer
With PPM

Whenever a PPM call is transferred, the pulses accumulated against the
current station that is responsible for this segment of the call are added to
its terminal meter and a CDR X (an S for the first time) record is printed.
When the call is eventually terminated, a CDR E record is printed.

Without PPM

The type and number of CDR records printed will be the same as the case
for outgoing PPM call. The only difference is that no accumulated pulses
will be included as part of the CDR messages.

Intercept Computer Dial from Directory

If a telephone transfers a call to the attendant, or a Meridian 1 proprietary
telephone presses the Attendant Recall (ARC) key and the transferring
party has not yet completed the transfer before the attendant answers, it is
not possible to dial from the Intercept Computer (since the transferred party
is connected to SRC, and the transferring party is connected to DEST).

Call Party Name Display

For the M2250 attendant console, M2317, and Meridian Modular
Telephones, the appropriate DN and calling party’s name will be correctly
shown on the digit display when the attendant presses either the Exclude
Source or the Exclude Destination key.

Multi-Party Operations

The Multi-Party Operations (MPO) feature introduces a new Class of
Service; Three Parties Service Allowed (TSA), for analog (500/2500 type)
telephones. It allows certain keys on these telephones to be programmed
for conference, toggle between telephones, and disconnect. However,
the toggle function will be disabled if a call is transferred to the attendant
because of the Attendant Recall with Splitting feature.

Slow Answer Recall Enhancement

The Call Waiting Recall and Camp-on Waiting Recall enhancements take
precedence over Attendant Recall Splitting (ATS), Secrecy (SYA), Enhanced
Secrecy (EHS), and Multiple Party Operations.

Transfer Restricted

This feature ignores the use of switchhook flash on analog (500/2500 type)
telephones and as a result call transfer, conference, and attendant recall
(with or without splitting) will not be allowed on a telephone basis.

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106

01.04

Standard

Release 5.0

27 July 2007

Copyright © 2007, Nortel Networks

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