Nortel Networks NN43001-106 - Manual (Page 446)

446 Automatic Set Relocation
Automatic Call Distribution (ACD) agent telephones with an associated
supervisor and the ACD supervisor telephones cannot be relocated.
If a data dump occurs while a telephone is relocated out, a SYSLOAD
returns the telephone to its original TN location. If a telephone was in
the relocated out state when the last data dump occurred, and has since
relocated in, another data dump is necessary. The second data dump
prevents a SYSLOAD from returning the telephone to its previous TN
location.
When Modular Telephone Relocation is used and the overflow tone is
returned during relocation out, the relocation attempt is abandoned. Try
the relocation again.
When Modular Telephone Relocation is used, there is a slight delay between
the time the telephone is plugged in and the buzz. The buzz occurs after
the telephone is relocated in, enabled, and downloaded. This delay is traffic
dependent. If no buzz is received, the relocation is unsuccessful.
When Modular Telephone Relocation is used and a telephone is relocated
out, a Customer Service Change (CSC) message containing the old TN
number, serial number, and terminal ID is displayed on the TTY. When a
telephone is relocated in, a CSC message containing the old TN and new
TN is displayed. These messages are placed in the History File.
When Modular Telephone Relocation is used and a SYSLOAD occurs
before a data dump completes, the data for all telephones relocated in or
out is lost. Return the telephones to their original location and repeat the
relocation process.
Feature interactions
Automatic Redial
If the calling party’s telephone is relocated, the Automatic Redial request
is cancelled.
Busy Forward Status
BFS is not compatible with Automatic Set Relocation.
Call Forward No Answer Hunting
Calls will not hunt or forward no answer to a telephone that is being
relocated.
Call Forward
Ring Again
If Call Forward, or Ring Again is active when a telephone is relocated, the
feature is deactivated.
Nortel Communication Server 1000
Features and Services - Book 1 of 6 (A to B)
NN43001-106 01.04 Standard
Release 5.0 27 July 2007
Copyright © 2007, Nortel Networks
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