Established calls, Non-established calls, Calls held on the console loop keys – Nortel Networks NN43001-106 User Manual

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Attendant Clearing during Night Service

Established Calls

Single Party Call

Both the incoming or outgoing single party call, (not associated with another
call on the attendant) established on the attendant Source (SRC) or
Destination (DEST) sides will be routed to the Night DN.

Two Party Call - Ready to Extend

When a call is being extended, a call excluded on the SRC side and an
outgoing call established on the DEST side, the call will be extended
provided it is allowed as if the Release (RLS) key is pressed. If it is not
allowed due to access restriction, the outgoing call on the DEST side will be
disconnected and the call on the SRC side will be routed to the Night DN.

Conference Call on Source

If a conference call is established on the attendant SRC, the attendant
will be excluded from the conference and disconnected as if the Release
Source (RLS SRC) key were pressed.

Conference Call on Destination

If a conference call is established on the attendant DEST (Break-In
conference) the attendant will be excluded from the conference and
disconnected as if the Release Destination (RLS DEST) key were pressed.

Non-established Calls

Any call in the dialing state on either the SRC or DEST side will be
disconnected.

Any call in the ringing state or receiving any tone on either the SRC or
DEST side will be dropped or disconnected as if the RLS SRC or DEST
key was pressed.

If the call in the ringing, dialing or receiving tone state is on the DEST side,
and there is an established call in the EXCLUDE state on the SRC side, the
SRC party will be rerouted to the Night DN.

Calls held on the console Loop keys

Any established calls being held on a Loop key will be released and calls
extended where possible as described in the Established Calls section,
or routed to the Night DN.

When a held call is routed to the Night DN, the held party, which is listening
to silence or Music on Hold if available, will receive Ringback Tone. If the
Night DN is not idle, the call will be placed in the Call Waiting queue.

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106

01.04

Standard

Release 5.0

27 July 2007

Copyright © 2007, Nortel Networks

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