Nortel Networks NN43001-106 - Manual (Page 351)

Feature implementation 351
Controlled Class of Service, Enhanced
When the attendant is in the supervisory mode, Controlled Class of Service
programming is prohibited.
Console Presentation Group Level Services
The supervisory console specified for a customer belongs to one Console
Presentation Group (CPG). In the Supervisory mode, ICI indicators show
only the information for ICIs in that CPG. Thresholds specified in the
Customer Data Block apply only to the CPG where that console resides,
and do not effect any other CPG.
Departmental Listed Directory Number
The supervisory capabilities extend to all attendant consoles defined within
the customer group. The attendant console serving as supervisor should be
a member of every Departmental Listed Directory Number group so that it
can serve all groups when operating in the Normal mode.
End-to-End Signaling
The supervisor can operate Attendant End-to-End Signaling (AEES) if
there is a call on the active loop key. An attendant in AEES mode can be
monitored by the supervisor.
Multi-Tenant Service
The supervisory capabilities extend to all attendant consoles defined within
the customer group, regardless of tenant partitioning. The attendant console
serving as supervisor should be a member of every Call Presentation Group
so that it can serve all Tenant groups when operating in the Normal mode.
Source Included when Attendant Dials
While the attendant dials the destination, the source receives intrusion tone.
Feature packaging
Supervisory Console (SUPV) package 93 has no feature package
dependencies.
Feature implementation
Task summary list
The following is a summary of the tasks in this section:
1. "LD 15 – Enable/disable feature for an M2250 console with a Console
Graphics Module in the Standard B" (page 352)
2. "LD 15 – Enable/disable feature for an M2250 console with a Console
Graphics Module in the Enhanced B" (page 352)
3. "LD 12 – Enable/disable supervisory console Silent Observe." (page
353)
Nortel Communication Server 1000
Features and Services - Book 1 of 6 (A to B)
NN43001-106 01.04 Standard
Release 5.0 27 July 2007
Copyright © 2007, Nortel Networks
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