Feature interactions, Attendant overflow position, Call forward by call type – Nortel Networks NN43001-106 User Manual

Page 454: Call park, Call waiting redirection, Directory number delayed ringing (dndr), Feature packaging, Call forward no answer, Call forward no answer second level

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Automatic Timed Reminders

Feature interactions

Attendant Overflow Position

After an attendant call has been rerouted using the Attendant Overflow
Position feature, there is no automatic timed recall to the attendant or any
other DN.

Call Forward by Call Type

Calls eligible for Flexible Call Forward No Answer treatment, and handled
by Call Forward by Call Type, use the Call Forward No Answer timer in
the Customer Data Block as the recall timer for attendant extended calls.
Irrespective of the relative timeout for Automatic Timed Recall, the ringing
continues as long as allowed by the Call Forward No Answer Timer.

Call Forward No Answer
Call Forward No Answer Second Level

When Call Forward No Answer is activated on a telephone, the slow answer
timer begins only after the call reaches its final destination.

Call Park

A Call Park recall to an attendant appears on the Recall Incoming Call
Indicator.

Call Waiting Redirection

When Call Forward No Answer (CFNA) is active, the Slow Answer Recall
timer begins only after the call reaches its final destination. CFNA has
precedence over Attendant Recall for attendant-extended calls. Irrespective
of the relative time-out intervals for each feature, ringing continues as long
as allowed by CFNA for telephones with CFNA enabled.

Since the Call Waiting Redirection feature applies CFNA treatment to a Call
Waiting call, the Call Waiting Redirection feature also takes precedence
over the Call Waiting recall timer.

Directory Number Delayed Ringing (DNDR)

If a dialed telephone has DNDR defined, and an attendant re-extends a call
without releasing it, the DNDR timing is not reset. If the value of the recall
timer is less than that of the DNDR timer, the call is recalled to the attendant
before audible notification begins.

Feature packaging

This feature is included in base system software.

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106

01.04

Standard

Release 5.0

27 July 2007

Copyright © 2007, Nortel Networks

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