Multi-language wake up (mlwu) calls – Nortel Networks NN43001-106 User Manual

Page 460

Advertising
background image

460

Automatic Wake Up

GEWU does not alter the operation of AWU, but adds a new option to
AWU programming. Unless otherwise specified, operating GEWU is the
same regardless of whether the telephone has a display. The distinction
is that with a display, guests can check their wake up call requests. A
dash (–) indicates that no time has been programmed. In addition, when
programming a wake up call, the system will search for and display the next
available time if the time interval chosen for the wake up call is full. Without
a display, the guest can still program and cancel a wake up call.

For Multiple Appearance DN telephones, the wake up time for secondary
DNs cannot be queried.

Multi-Language Wake Up (MLWU) Calls

MLWU provides Automatic Wake Up calls in any of up to six languages. You
can use any language as long as you have a recording of it available on a
Recorded Announcement (RAN) trunk.

At check-in, each guest can choose the language for wake up calls. If no
language is assigned, the default language, Language 0, is used.

You can assign a language to a room’s telephone at any time by using the
Background Terminal (BGD) or Property Management System (PMS). A
room DN is valid if it has at least one appearance as a Prime DN (key 0)
on a telephone and Controlled Class of Service Allowed (CCSA). Multiple
appearance telephones with the same Prime DN may be assigned different
languages through Service Change.

You can also assign the language on a TN basis, allowing the language
option to be employed outside the hospitality industry without requiring a
BGD terminal or the PMS. Refer to LD 10 and LD 11 in ISDN Basic Rate
Interface: Installation and Configuration (553-3001-218)
for the "LANG"
prompt.

The language remains unchanged until the next language assignment. An
AWU language cannot be changed on a call-by-call basis. The customer
may, however, optionally clear the language either at check-in or check-out
times, using the Background Terminal.

If Automatic Wake Up is enabled, up to six pairs of language-specific RAN
routes (both a.m. and p.m. for each language), called Automatic Wake Up
routes (AWR), can be configured. The languages, 0-5, correspond to the
AWR routes RAN1/RAN2 (for Language 0), LA11/LA12 (for Language 1),
up to LA51/LA52 (for Language 5) in the Customer Data Block (LD 15). The
only requirement is that the default language routes RAN1 and RAN2 for

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106

01.04

Standard

Release 5.0

27 July 2007

Copyright © 2007, Nortel Networks

.

Advertising