Printronix SL_T5R Energy Star - Manual (Page 308)

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Chapter 6 Diagnostics for E0xx, Bad NVM, or ILL NVM Errors
Printer Alarms
The printer has built-in alarms that monitor printer status and media stock
conditions. Alarm messages display indicating the present status of the
printer and media stock levels. The alarms also indicate if the printer
electronics detect an error condition.
Fault Messages
If a fault condition occurs in the printer, the status indicator on the control
panel flashes on and off and the message display indicates the specific fault.
Fault messages are summarized in Table 18.
Displayed faults fall into one of two categories:
• Operator correctable
• Field service required
Operator-Correctable Fault Messages
For the operator-correctable faults, follow the suggested corrective action
under the solution section of the table. After correcting the displayed fault,
press the PAUSE key to clear the error message and status indicator and
resume printing. If the fault message reappears, power off the printer and wait
15 seconds before powering on the printer again. If the error condition
persists, contact your authorized service representative.
Narrow width ribbon breaks
frequently. The Ribbon Width value in the MEDIA CONTROL menu is set
too large, which causes too great a ribbon take-up and ribbon
supply spindle torque. Reduce the Ribbon Width value to
decrease the torque on the ribbon spindles. The Ribbon Width
value should be very close to the Label Width value.
To reduce the torque further, set Ribbon Length (in the MEDIA
CONTROL menu) from Save As Paper to Set In Menu. Then
set a value less than the installed ribbon width.
Wide width ribbon does not
take up properly. The ribbon
moves past the platen
assembly. The Ribbon Width value in the MEDIA CONTROL menu is set
too narrow for the ribbon installed. Set the Ribbon Width value
to match the width of the ribbon installed. This will increase the
torque on the ribbon take-up spindle.
Table 17. Printer Problems and Solutions (continued)
Symptom Solution/Explanation