Printronix SL_T5R Energy Star User Manual

Page 313

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Fault Messages

313

CLEARING
PROGRAM

FROM FLASH

Yes

Emulation software
successfully loaded
into printer RAM and
the checksum
matched. The old
program is now being
deleted from flash
memory.

No action required.

CONTRAST TOO
LOW

Check media

Yes

Data validation error:

symbol contrast.

1.

Adjust heat or change
media.

2.

Disable symbol contrast
error reports.

CUTTER FAULT

Jam or Cut Fail

Yes

1.

Cutter assembly is
not in the closed
position.

2.

Cutter option was
not able to
complete a full cut
cycle due to a jam.

3.

Cutter PCBA
detected current
overload and
opened circuit
breaker on cutter
PCBA.

1.

Place the cutter assembly
in the closed (up) position.

2.

Clear obstruction from the
cutter assembly.

3.

Insure media thickness is
within specification.

Wait a few minutes for the
cutter circuit breaker to
automatically reset.

Press PAUSE to clear the
fault message and resume
printing.

DIAGNOSTICS

PASSED

Yes

The printer passed its
memory and hardware
initialization tests.

No action required.

DIRECT THERMAL

Remove Ribbon

Yes

This is the normal
reminder message
when you change the
Print Mode setting from
Transfer to Direct in the
QUICK SETUP or
MEDIA CONTROL
menu.

1.

Remove ribbon from the
ribbon supply and ribbon
take-up spindles in the
printer.

2.

If ribbon is required for
printing, change the Print
Mode back to Transfer.

DO NOT POWER
OFF

No

This is a standard
warning message that
displays while the
printer is downloading
software.

Do not power off the printer
until downloading is complete.

Table 18. LCD Message Troubleshooting (continued)

Displayed Message

Can User

Correct?

Explanation

Solution

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