Printronix SL_T5R Energy Star User Manual

Page 320

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320

Chapter

6

Diagnostics for E0xx, Bad NVM, or ILL NVM Errors

IGP/PGL ERROR

Yes

Appears when the
"Fault" option is
selected from Error
Report in the front
panel.

Deselect "Fault" from Error
Report on the front control
panel.

ILL NVM VALUE 5
ILL NVM VALUE 6
ILL NVM VALUE 7

Yes

Printer firmware code
error.

1.

Cycle Power. Run the print
job again. If the message
appears, load the latest
emulation software.

2.

Cycle power. Run the print
job again. If the message
appears, record the display
message and follow the
instructions for
“Diagnostics for E0xx, Bad
NVM, or ILL NVM Errors”
on page 299.

3.

Contact your authorized
customer service
representative.

INCOMPATIBLE
WITH CUTTER

Yes

Tear-Off or Peel-Off
Media Handling
selection was
attempted with the
cutter option still
installed. These modes
require that the front
door assembly be
installed to use the
Label Taken Sensor.

1.

Select a different Media
Handling Mode.

2.

Power off the printer and
remove the cutter option,
install the front door
assembly, power on the
printer and select Tear-Off
or Peel-Off Mode.

INSUFFICIENT RAM

Reboot

Yes/No

Not enough RAM
memory available for a
printer function.

1.

If the message reappears,
decrease the Page Mem
Adjust value in the
PRINTER CONTROL
menu and reboot the
printer.

2.

If the message reappears,
replace the controller
PCBA. Write down the
message and return it with
the defective board.

Table 18. LCD Message Troubleshooting (continued)

Displayed Message

Can User

Correct?

Explanation

Solution

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