Printronix SL_T5R Energy Star - Manual (Page 309)

Fault Messages
309
Fault Messages Requiring Field Service Attention
If a fault is not correctable by the operator, the fault message is followed by an
asterisk (*). This usually indicates that an authorized service representative is
needed. You should try two steps to clear the fault before calling your
authorized service representative:
1. Set the printer power switch to O (off), wait 15 seconds, then turn the
printer on again. Run your print job again. If the message does not
appear, it was a false indication and no further attention is required.
2. If the message reappears, press the PAUSE key. If the message goes
away, it was a false indication and no further attention is required. If the
message reappears, call your authorized service representative.
Table 18. LCD Message Troubleshooting
Displayed Message
Can User
Correct?
Explanation Solution
06 HOST REQUEST Yes Status message: in CT
emulation, the host
computer or printer
controller requires
attention. Not a printer problem.
08 HOLD PRINT
TIMEOUT
Yes Status message: in CT
emulation, the printer
was offline more than
10 minutes and the
“Intervention Required”
parameter is set to
“Send to Host.” Press PAUSE to put the printer
online
.
15 COMM CHECK Yes/No Communication Check:
a message that
appears in the CT
emulation meaning the
line is not active on a
twinax interface. 1. Check your network for
proper operation.
2. Try a different cable from a
known good device.
3. If the problem persists,
contact your authorized
customer service
representative.
22 INVALID ADDR Yes Invalid Address: poll
time-out on the twinax
interface indicating the
unit address is not
recognized by printer. Have the system administrator
make sure the printer address
is correct.