Printronix SL_T5R Energy Star User Manual

Page 327

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Fault Messages

327

PRINT HEAD COLD

See Manual

Yes

Printer is in a cold
environment or
connector P401 has
become dislodged
from the back of the
printhead.

1.

Reseat P401 on printhead.

2.

Change the printhead.

3.

Place printer in a warmer
location.

4.

If problem persists, contact
your authorized service
representative.

PRINT HEAD HOT

See Manual

Yes/No

The printhead has
become overheated.

1.

Allow the printhead to cool
down for 5 minutes, then
press PAUSE. Resume
printing.

2.

If possible, reduce print
intensity.

3.

If problem persists, contact
your authorized service
representative.

PRINT HEAD UP

Close Print Head

Yes

Printhead is not closed
and completely
latched.

Close and latch the printhead
pivoting deck.

PRINTER HOT

See Manual

Yes/No

The printer has
detected higher than
usual temperatures on
the controller PCBA.

1.

Determine that the fan is
operating and that all air
vents are unobstructed.

2.

Power off the printer for 15
seconds, then power the
printer back on.

3.

Move the printer to a
cooler location.

4.

If the problem persists
after moving the printer to
a cooler location, contact
your authorized customer
service representative.

PRINTER UNDER

REMOTE CONTROL

Yes

Indicates that PNE has
control of the printer.

Press any key on the printer.

P/S MISMATCH

Replace Supply

No

Incorrect power supply
is mounted in the
printer.

Contact your authorized
customer service
representative.

Table 18. LCD Message Troubleshooting (continued)

Displayed Message

Can User

Correct?

Explanation

Solution

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