HP 9100c Digital Sender series User Manual

Page 101

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Troubleshooting the digital sender 99

Invalid PIN. Job canceled.

You sent a document to
an HP JetSend device
that requires a PIN
(personal identification
number). The digital
sender does not work with
devices that require PINs.

Send the document to a device that
does not require a PIN.

JetDirect not responding.
Please check the card or
the firmware version.

The firmware version of
the HP JetDirect print
server (interface card)
installed in the digital
sender is not compatible
with the product.

Contact the administrator.

JetSend subsystem busy.

The digital sender has
another HP JetSend job
pending.

The pending HP JetSend job must
complete before you can submit
another one. Wait and retry.

LDAP protocol error.
Search error.

The LDAP search could
not complete because of
a problem with a network
connection or LDAP
server.



Turn the digital sender off and then
back on.



If the problem persists, contact the
administrator.

Low resources.

There is not enough
space on the hard drive to
process the job (for
example, because too
many other jobs are
pending).

Try again later.

Missing page in second
pass. Job canceled.

You selected the duplex
mode, but there are fewer
pages in the second pass
than in the first.

Press any key to clear the message.
Check your pages and retry the job.

Network error codes.

There is a problem with
the HP JetDirect print
server.



Turn the digital sender off and then
back on.



Note the codes and contact the
administrator.

No destination available.

No destination has been
configured for the
customized function key
that you selected.

Contact the administrator.

No matches found.

There is no entry in the
LDAP directory that
matches your search
string and search criteria.

Check the accuracy of your search
string and search criteria.

Control panel messages (continued)

Message

Description

Action

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