HP 9100c Digital Sender series User Manual

Page 114

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112 Chapter 5 - Troubleshooting

EN

Scanned documents
are not arriving in the
default inbox location.



The computer must be on and the HP Digital Sender Link must be
running and enabled while you are using the digital sender. Make
sure the destination computer is on. Make sure the HP Digital
Sender Link is running. If it is not, start it by clicking Start, pointing
to Programs, then HP 9100C, and clicking HP Digital Sender
Link
.



The Enable Receive setting in the HP Digital Sender Link must be
selected. Click the Receive Inbox tab in the Control Panel applet.
Make sure the Enable receive check box is selected.



The path to your default inbox is incorrect. In the HP Digital Sender
Link, make sure a path to the inbox has been specified and that the
path is correct.

Usage problems (continued)

Problem

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