HP 9100c Digital Sender series - Manual (Page 99)

EN Troubleshooting the digital sender 97
Control panel messages
This following table lists the messages the control panel might display
while you are using the digital sender, the cause of the message, and
recommended actions.
Note The messages are listed in alphabetical order. Messages that report
normal status are not included.
Control panel messages
Message Description Action
AB Error codes An internal problem in
accessing address books
has occurred.
Turn the digital sender off and then
back on.

If the problem persists, note the
codes and contact the administrator.
Cannot connect to PC. You selected the PC
function, but the
destination computer is
off or the HP Digital
Sender Link is not running
on that computer.
Make sure the destination computer
is turned on.

Make sure the HP Digital Sender
Link is running on the destination
computer. If it is not, start it by
clicking Start, pointing to Programs,
then HP 9100C, and clicking HP
Digital Sender Link.

Make sure the Enable Receive
setting for the HP Digital Sender Link
is enabled. To check this, click the
Receive inbox tab in the Control
Panel applet and verify that the
Enable receive check box is
selected.

Using the Control Panel applet of the
HP Digital Sender Link, make sure a
path to the receive inbox has been
specified and that the path is correct.
Configuration changed.
Please wait... The administrator is
updating the digital
sender with changes. The
digital sender is
unavailable for use while
the update takes place. Wait until the message clears.
Device unreachable. You selected the HP
JetSend function, but the
destination device is off. Make sure the destination device is
turned on.