HP 9100c Digital Sender series User Manual

Page 102

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100 Chapter 5 - Troubleshooting

EN

No pages scanned. Job
canceled.

After a paper-jam error,
you did not reinsert a
document in the ADF.

Press any key to clear the message.
Place the document in the ADF and try
again.

Object not found. Check
your configuration.

Either the search root or
the name/password
combination for
authenticating searches in
the LDAP server is
incorrect.

Contact the administrator.

Paper feeder not
connected. Check the
paper feeder cable.

The ADF unit is not
securely connected to the
digital sender.

Make sure the cable that attaches the
ADF unit to the digital sender is
connected securely.

Partial results. Check your
configuration.

The search root for
searches in the LDAP
server is incorrect.

Contact the administrator.

Search error.

An unexpected problem
occurred in the LDAP
search.



Try the search again.



Turn the digital sender off and then
on again. Then, try the search again.



If the problem persists, contact the
administrator.

Sorry, you have typed an
incorrect password.
Please retype your
password.

The digital sender did not
recognize the password
you typed.



Press any key to clear the message,
and then retype the password.
Passwords are case-sensitive, so
make sure you enter the correct
combination of lowercase and
uppercase letters.



If the problem persists, contact the
administrator.

The DNS configuration is
inconsistent. Please
check.

There is a problem with
the DNS (Domain Name
System) configuration.



Turn the digital sender off and then
back on.



If the problem persists, contact the
administrator.

The e-mail configuration
is inconsistent. Please
check.

There is a problem with
the e-mail configuration.



Turn the digital sender off and then
back on.



If the problem persists, contact the
administrator.

The LDAP configuration is
inconsistent. Please
check.

There is a problem with
the LDAP configuration.



Turn the digital sender off and then
back on.



If the problem persists, contact the
administrator.

Control panel messages (continued)

Message

Description

Action

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